What are your roles and responsibilities within Novo?

My role within Novo is Claims Manager. I look after our clients’ claims by liaising with other insurers, repairers, brokers, my fellow team members in an effort to get their claims resolved in a timely and amicable manor.

What is your favourite part of the job?

The varied nature of the industry and how no two days are ever the same.

What’s the best piece of professional advice you’ve ever received?

Be strict with your goals but flexible with the path you take to achieve them.

Who would you like to play you in a movie of your life?

Leonardo DiCaprio

What is the best song ever?

Bohemian Rhapsody – Queen

What is your favourite car?

Tesla Model S Plaid