What are your roles and responsibilities within Novo?

Working in recoveries, my role is to manage a caseload of hire claims and recover the costs back on all our claims. Effective communication and negotiation skills are paramount within my role, along with the ability to build strong relationships with third party insurers.

What is your favourite part of the job?

Working within the Novo team. Everyone is great.

What’s the best piece of professional advice you’ve ever received?

Always work hard. With hard work comes reward.

Who would you like to play you in a movie of your life?

Ricky Tomlinson

What is the best song ever?

Live Forever – Oasis

What is your favourite car?

McLaren 720s Spider