What are your roles and responsibilities within Novo?

I am the Claims Team Manager at Novo. I am responsible for ensuring the personal development and performance of the claims team grows from strength to strength.

What is your favourite part of the job?

The nature of claims means there’s always new challenges and surprises. The role consistently provides dynamic opportunities to learn and develop.

What’s the best piece of professional advice you’ve ever received?

Straight seas do not make for experienced sailors.

Who would you like to play you in a movie of your life?

Hilary Swank

What is the best song ever?

Supertramp – Goodbye Stranger

What is your favourite car?

1973 Convertible Ford Bronco